Effective Date: January 2013
- The personal identifying information we collect
- Reasons we collect personal identifying information
- Minimum age of 13 required to establish a request for information form
- Ways in which personal identifying information may be used
- With whom personal identifying information may be shared
- Security measures to protect information entrusted to Cal State Online
- Modifying and deleting your information
- Information Practices Act
- Public Records Act
- Limitation of Liability
Except as set forth below, personally identifiable data you enter on the Cal State Online website is not made available or distributed to third parties, except with your express consent or at your express direction. In particular, Cal State Online will not give, sell or provide access to your personal information to any company, individual or organization for its use in marketing or commercial solicitation or for any other purpose, except with your express consent, at your direction, as is necessary for the operation of this site, or pursuant to one of the exceptions listed below.
THE PERSONAL IDENTIFYING INFORMATION WE COLLECT
Cal State Online collects personal identifying information from you including, but not limited to, your name, address, e-mail address, telephone number, and such additional information as you choose to include in your request for information. Cal State Online also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. The information is maintained in accordance with California Government Code § 11015.5.
REASONS WE COLLECT YOUR PERSONAL IDENTIFYING INFORMATION
Cal State Online collects personal information from you primarily for three reasons. The first reason is to perform a task on the Cal State Online website, such as to provide degree program information, requested by you. The second reason is to enable you to submit in a convenient and efficient manner information that is likely to be needed when you complete the application for college admission via CSU Mentor. The third reason is to enable Cal State Online to respond to your questions or contact you when necessary in connection with the functioning of Cal State Online. When the effective functioning of a Cal State Online module does not require personal information, none is collected, and any such module can be accessed without providing any personal data.
When you log on to the Cal State Online website, your browser will automatically transmit to Cal State Online's server the IP address of your computer and type of browser you are using. This information may also include your domain names, access times and referring website addresses. This information may be used by Cal State Online for the operation of this website, to maintain quality of this website, and to provide general statistics regarding use of the Cal State Online website.
MINIMUM AGE OF 13 REQUIRED TO ESTABLISH A REQUEST FOR INFORMATION FORM
Cal State Online will not collect any information from persons who are not yet 13 years old. If you are under 13 years of age, you are not authorized to fill out or submit a request for information form on Cal State Online, but you can utilize those portions of Cal State Online that do not involve the collection of personal information from users. It is possible that by fraud or deception we may receive information given to us or pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately delete the information from our servers.
WAYS IN WHICH PERSONAL IDENTIFYING INFORMATION MAY BE USED
We will not sell, rent, or lease your personal Information to others except as provided in this policy. Cal State Online will use your personal identifying information in the following ways:
- Communicate your requests for information or material to CSU campuses you have specified
- to provide requested services
- to respond to your inquiries and provide customer support
- for our internal marketing purposes, which includes, but is not limited to, sending you material about services, updates, etc. that we think may be of interest to you
- to analyze how this website and services are being accessed and used
- to analyze preferences for Cal State Online programs.
Your personal identifying information may also be used for the following purposes:
- We may use your identifying information to help diagnose problems with Cal State Online's server and to administer the Cal State Online website.
- Summary data representing a compilation of aggregate data representing Cal State Online users may be collected by Cal State Online and provided to participating CSU Campus personnel. NO PERSONAL IDENTIFYING INFORMATION IS MADE AVAILABLE AS PART OF THESE SUMMARY REPORTS.
WITH WHOM PERSONAL IDENTIFYING INFORMATION MAY BE SHARED
Any time you request that we perform a task that involves a transfer of data, the data related to the performance of that task will be made available to a recipient you designate or to a service provider assisting us in completing that task. For example:
- If you request that a CSU Campus send you material, your contact information will be provided to that institution.
- If you submit a request for information form on Cal State Online, a Cal State Online service provider will contact you and pass your information to a CSU Campus that may offer an education program of interest to you.
SECURITY MEASURES TO PREVENT MISUSE OF INFORMATION ENTRUSTED TO CAL STATE ONLINE
Cal State Online causes the data you input to be encrypted when in route between your browser and the Cal State Online server and when in route between the Cal State Online server and some other browser or server. This practice helps prevent unauthorized third parties from intercepting and gaining access to your private data during transmission over the Internet. Cal State Online uses 128-bit, Secure Socket Layer encryption issued and certified by Verisign or COMODO.
Personal data residing on the Cal State Online server is protected, and access is provided only to employees of Cal State Online and its service provider who require such access to administer and maintain the Cal State Online website and to provide requested support to users of Cal State Online.
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MODIFYING AND DELETING YOUR INFORMATION
You may update, otherwise modify or delete from the data stored on Cal State Online any personal information you previously provided. To delete or modify your personal information that is a required field to be completed in your request for information, you will need to contact Cal State Online’s service provider at 1 (562) 951-4615 and request that your personal information be deleted or modified. Please recognize that if you delete information, it will no longer be available on Cal State Online so that, for example, if a participating CSU campus to which you previously submitted a request for information via Cal State Online were to attempt to retrieve your request form from Cal State Online after you requested the information be deleted, the information would no longer be accessible.
INFORMATION PRACTICES ACT
Any information acquired by Cal State Online is subject to the limitations set forth in the Information Practices Act of 1977, Cal. Civil Code sections 1798 et seq. The Cal State Online official responsible for records requests under the Information Practices Act is the Director Program and System Operations, 401 Golden Shore Drive, Long Beach, CA 90802, email: firstname.lastname@example.org.
PUBLIC RECORDS ACT
LIMITATION OF LIABILITY
Cal State Online attempts to maintain the highest accuracy of content on its website. Any errors or omissions should be reported for investigation.
Cal State Online makes no claims, promises or guarantees about the absolute accuracy, completeness or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this website. No warranty of any kind, implied, expressed or statutory, including, but not limited to, the warranties of non-infringement of third party rights, title, merchantability, and fitness for a particular purpose, is given with respect to the contents of this website or its hyperlinks to other internet resources.